Hong Kong Mailbox Rental (24/7 self-collection)

A dependable Hong Kong mailing address. Get WhatsApp or WeChat alerts when mail arrives, then collect it from your smart mailbox, or have it forwarded or scanned, even when you are not in Hong Kong.

Who it's for

Who is mailbox rental for?

Overseas and mainland clientsNeed a Hong Kong address for bank, insurance and government mail
Online sellers and freelancersPrefer not to publish their home address
Start-ups and small businessesDon't need a physical office yet
Frequent travellersNever miss a registered letter or important mail
What's included

What mailbox rental includes

  • Choose any of our 6 branches as your Hong Kong mailing address
  • Mail received on your behalf
  • Mail arrival alerts by WhatsApp/WeChat
  • Smart mailbox opened by QR code or passcode, 24/7 self-collection, no appointment needed
  • Photo preview, mail opening and scanning, local and overseas forwarding (Plan B (Plus) and above)
  • Can be used as your company's registered office and business registration address (a standalone address); we handle letters only
  • Each compartment takes A4 documents lying flat and holds letters and documents up to about 7 cm thick (about 75 mm high and 330 mm deep inside)

A mailbox address can be used as your company's registered office address and business registration address (a standalone address). We handle letters only. If you need office support such as meeting rooms, choose the Virtual Office service.

Registered office, business registration and company secretary address services are provided and contracted by HKCSC Limited, a licensed trust or company service provider (TCSP licence TC010205).

Plans

Plans for mailbox rental

Plan A (Essential) and above, from HK$1,200/year

Pay in HKD or RMB at the same figure (e.g. HK$1,200 or ¥1,200). Prices and service details are subject to the latest quotation and contract. Compare the three plans

Ask about mailbox rental
Mail handling

Alerts, receiving, forwarding and scanning

WhatsApp/WeChat alerts

We message you on the day mail arrives, with the sender, type of item and date received.

Mail received on your behalf

We receive ordinary and registered letters and documents and sort them into your smart mailbox. We do not accept parcels.

Scheduled or on-demand forwarding

Weekly, monthly or on request, to local and overseas addresses, with postage charged at cost (Plan B (Plus) and above).

Photo preview and scanning

See a photo of each item; with your written authorisation we open and scan it and send it by WhatsApp or email (Plan B (Plus) and above).

24/7 smart mailbox collection

Every mailbox is a smart mailbox that opens with a QR code or passcode, so you can collect mail at any of our 6 branches, 24/7.

Privacy and confidentiality

We handle mail only as you instruct, and keep and destroy scans in line with our Privacy Policy.

How to apply

Four steps to get started

  1. Choose a service

    Pick mailbox rental, a virtual office, a business registration address or a company secretary address.

  2. Confirm on WhatsApp

    Message us to confirm the plan, term and documents you need.

  3. Apply

    Complete the application form and send ID, address proof and company documents (if applicable).

  4. Pay and start

    Once payment is confirmed, we activate the address and send you an address-use confirmation.

Want to know more about mailbox rental?

Tell us on WhatsApp what you need, and we'll confirm the right plan and documents.

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